Customer Ratings & Reviews

They were so friendly and nice. I cant believe how fast they were able to get more order after purchasing online for pickup!!!!!!!

Worth every penny! My son's last headset quit charging 20 months after we purchased it. Two year protection plan covered the full value paid which could be applied to any model.

Very nice peace of mind knowing things I have purchased include this.

Anyone that purchase any electronics should purchase this. It's worth it.

They replaced what was needed whenever I needed it

Excellent service. Swift and understanding. I was in the store for less then 10 minutes. I will always get best buy insurance. Hasn’t let me down.

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

Recently, my son bought a computer but we couldn’t get it to work. Geek Squad came the next day and fixed it in 15 minutes!!! My whole family just loves Geek Squad! We have used them multiple times and every time they fix the problem. You should definitely purchase Geek Squad when you buy anything from Best Buy!

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

Geeksquad was super helpful they were able to get my issue resolved quickly.

Absolutely love Best Buy’s replacement plan. Other places their plans are a scam but BBs is actually worth every penny. I always get it with every electronic purchase

always great to have additional coverage just in case. I cannot tell you how many times I have used the geek squad. Every time my items were fixed or replace. rather it is my washer, computer, headphones, keypad

Geek squad protection plan is worth it. Those geeks can fix just about anything and if they can't, you just get your product replaced. Easy decision in my book

Great , and great quantity..........................

Have had this keyboard for years! Love it! It has stood the test of time

The replacement plan is the best warranty Best Buy offers, i say it’s 99% worth it for any item you may think can be prone to accidents or simply it stops working. Then it’s just a straight swap for new product, no wait time to fix it.

If it wasn't for the Geek Squad I would be lost, super helpful team.

Gives you peace of mind from when the unexpected happens

It is so convenient to have the protection for my item

Love Geek Squad! Will always recommend! I have taken several devices to them (phones, iPads, laptops) over the past several years and am always very happy with their delivery of services.