Customer Ratings & Reviews

The Replacement plans with Best buy are great. If anything goes wrong you just bring the item in and get a Grift card to repurchase or purchase something different.

Always protect the tech. You never know what can happen.

Always a good idea to snag insurance. Luckily have not had to utilize it yet on the device i currently have, but I've taken advantage of their insurance in the past.

I always get these on products I’m not too sure about. They always have come in handy when a product isn’t so good

always love the geek squad replacement plans good priced and cover your product if something happens pretty much no questions asked

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

I always buy Geek Squad support when it is available depending on the item. It has come in handy a few times in getting a free replacement for and item that became defective.

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

I haven't used the warranty for my keyboard but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

i’ve had a lot of things break on me, so i feel an assurance with this

Worked very well when I needed it, can’t recommend this enough when it comes to electronics.

Reliable for my PS5, still works great to this day

Haven't had to use the protection, but glad it's there!

[Employee of bestbuy] Really great service, will recommend to everyone. Very Cooperative.

This keyboard has made me the best of Fortnite love it

Worth the investment. It has already helped us by being able to replace an item covered under this at no cost to us. I would gladly purchase this again.

Best mouse and keyboard ive ever owned… but Flow can get twitchy. Probably works best if youre hardwired or if your devices are near enough to the wireless router.

Honestly worth the money. Purchased an $80 gaming mouse almost a year ago and the mouse wheel started malfunctioning pretty badly. Took the mouse in and was able to swap it with a brand new one for only $14.99. Definitely worth it.