Customer Ratings & Reviews

The accidental geek squad protection covers everything thing for a whole year. Also a great price.

I bought my son a Sony AX43A Handycam for his little sports filming business he started. Since the $1000 camera is made out of plastic, I purchased the 2 year Geek Squad accidental drop warranty. Of course he dropped it, and the screen wont turn on. I drove to Best Buy to utilize the warranty with the understanding (from our original sales person) that we could exchange the camera if it gets damaged. Unfortunately, that was not the case and the camera has to be sent back for repairs. What really bothered me about this experience was the fact that they would not send the camera back while I was there, but instead, made me make an appointment to then return the camera. Best Buy needs to refine their warranty program. Some items can be exchanged while others can not. I'm assuming it depends on the manufacturer, but sales staff needs to be better informed. Also, if a customer makes the effort to drive to your store to take care of an issue, dont't force the customer to return another time, especially if it can easily be resolved on the spot. I found this the most fustrsting aspect! I will say that the Geek Squad staff was very friendly and this review is about Best Buy's warranty policy.

Would highly recommend for any purchase. Provides piece of mind.

Thanks to geek squad protection I'm able to keep my go pro protected from several different things.

This is the perfect amount of coverage I needed to supplement the manufacturers warranty. I love the Geek Squad!

Look for new did my review on what out there and who had in stock

Haven't needed it but great to have in case of an accident.

Great service to get when buying any of your favorite product!

Easy to use product replacement warranty plan from Best Buy.

I like the warranty is very good to help me save my items long time

Bought the 3 year protection for the go pro hero- had to with giving the product to an 9- year old boy!

Geek squad installed my tv and all parts work good with no issues

Great for people like me who are accident prone!!!

I love having protection on my products . it has helped so much before

A must have and cant be without it, if there is anything that goes wrong then you are protected!

You don't know when accident will happen. It as a safe haven to have.

this is a must have protection for your items don't get stuck without

Haven't had to use it since product was returned, but I'm sure it'd be great to have just in case.

The best warranty I’ve seen in the market piece of mind you will get when you buy it

Geek squad does all the magic you need. There amazing thank you