Customer Ratings & Reviews

Never used it because I had to return the item I bought it for.

Fought with me and didn't replace. I don't know why.

Geek squad protection plans are a over priced waste of money

Hope fully it covers the damages on this item to !!!

Like most tech enthusiasts, I’m usually dubious about extended protection plans. However, my experience at the Augusta, Maine Best Buy was a refreshing change of pace. I recently bought a 48" OLED TV (and a UPS to protect it, as I mentioned in another review), and I elected to add this coverage as a final layer of security. This review is really about the sales experience. The staff was incredibly kind and knowledgeable—they didn't use high-pressure tactics or make me feel "pushed." Instead, they provided the information I needed to make an informed decision for my specific setup. While I hope I never actually have to use the plan, I walked out feeling confident in my purchase rather than sold to. Shout out to the Augusta team for making the process so painless!

!!!!!I didn't agree to this, they snuck it on my purchase!!!!!

This is over priced as all geek squad warranties are

I decided to add the protection plan for my 2TB hard drive because it stores important files and valuable information. It’s a smart move to protect something so essential, especially when it comes to storage devices. The process of adding the protection was quick and clearly explained. As always, my experience at Best Buy was outstanding. The staff was friendly, professional, and helped me choose the best option without any pressure. The store truly gives you confidence with every purchase. I haven’t needed to use the protection yet (and hopefully I won’t), but it’s reassuring to know I’m covered by such a reliable retailer. Highly recommended.

Sometimes—due to regular use—consoles and gaming gear wear out or break down very quickly. It’s great to have two years of protection in case your equipment runs into any trouble; you really should give it a try.

Ive never had to use my warranty with this item, i doubt i will but its a very good idea to get protection on your items, only if you can spare the money.

Good keyboard, its not loud and its very smooth when pressing a key, easy to clean, easy to store and easy choice when searching for a reliable keyboard

get the coverage with items you are going to use a lot! they workers doesn’t give you any problems when you use the coverage

Covers everything that could happen. Was purchased for my son’s keyboard. We’ve used the protection plan previously for a different product and it was easy to navigate through.

I believe I have purchased geek squad for every piece of equipment/appliance I have purchased from Best Buy except for my Apple tablet. I purchased Apple Care+ for that.

Got this protection plan I have not had the need to use as of yet. Hopefully won't need too!

This review covers 1) the physical drive, 2) its performance, and 3) Western Digital's warranty service (Easystore is a Western Digital line for Best Buy), 4) miscellaneous items: 1) -- The drive feels solid. -- The USB cable is 16" long (or short, in a manner of speaking). If you want a longer cable, then you will need a "Micro B" connector for the side that plugs into the drive. The other end of the cable will likely be "Type A" or "Type C", depending on the port on your computer. -- The drive gets warm, after long periods of use -- but not hot. 2) -- The drive writes at 115 MB/s. I have not tested the read speed, but drives are normally as fast, or faster, at reading. -- The drive has a tiny, but rather bright light on the side where the USB cable connects. The light will stay on solid, when the drive is idle. The light will blink, when the drive is busy. I have not yet discovered what the light will do when the drive sleeps. I suspect it will go to a slow blink. 3) Western Digital makes warranty claims a nightmare. So why did I purchase this Western Digital drive, knowing the drama that awaits me if the drive should fail? Their drives are reliable. So when Best Buy put this one on sale, I purchased it. If I were rating this drive only on the warranty, I would give it 1 star (or zero, if that was an option). Western Digital can give a lifetime warranty, and it is meaningless if you have to part the red sea to get a replacement. 4) -- Some folks have stated in their reviews that the drive comes with a proprietary cable, and it is short, and cannot be replaced (because it is a proprietary cable). Yes, the cable is short. No, the cable is not proprietary (see #1, above, for what to purchase for a longer cable, and make sure it is 3.0 (or higher) rated). -- Some folks are complaining that the drive is very slow. That is likely due to them not providing adequate power to the drive. They might be using a HUB, with another self-powered drive, or charging their iPad, or running a USB powered fan, etc, and that will cause the drive to slow down, or become inoperative. -- Test your drive during the window that Best Buy will take it back. If you give it to someone as a gift, and it turns out to be a dud, then they will likely have a hard time dealing with the warranty. If the drive is loud, or vibrates more than ever so slightly, then return it to Best Buy while you can. Cheers!

You can never go wrong purchasing the Geek Squad protection plan. It eases my mind knowing that the products I buy are covered against defects and accidentals. I highly recommend protecting all purchases!

Geek Squad is there for all your needs! They are very professional and efficient enough to take care of your needs asap! Kudos to all hard working Geek Squad Employees!

So I used to have a smaller desk and got myself a *mini* keyboard to use on that desk. After some PC upgrades and a larger desk, I wanted to go back to a full keyboard. I spent some time looking online and walking through the store but kept getting put off by the price of these $100+ keyboards. I already had a $90 mini and while it was cool with the RGB I couldn't figure out the price. I was just about to give up and stay with my smaller keyboard and I saw this on the end shelf. I was like no way a full keyboard with RGB is going to be $35. I checked the reviews and saw that it was highly reviewed but I know that you can only trust reviews so much. But with the price I decided to go for it. I can honestly say that I am so impressed by this *cheap* keyboard that I am taking the time to write a review before I start my gaming session. The keys feel responsive, the RGB with the "AI reactive RGB" is wonderful, and everything just meets my expectations. Highly recommend this over spending about $150 for a different company full size keyboard because they have some fancy logo and probably got exposure by sending them to Youtubers to show off.

Protection plans are always good to have, cant imagine not getting one for the price?