Customer Ratings & Reviews

I will always recommend this. I never purchase anything with out it!

Great especially for headphones. I purchased a Hyper X cloud II a few years ago and after 6 months they broke and got them replaced absolutely free no hassle. The next pair lasted a good while, but unfortunately broke while I was on vacation and when I got back home the warranty had expired just days before so I was a bit out of luck. I bought a new headset and obviously got the protection

Great way to save a buck. Everyone knows gaming devices get more wear and tear in the heat of the battle than Grandma surfing Cooking recipes. Geek Squad at my Bestbuy store never complained replacement or update to the newer model. No cheap counterfeit items. Goodbye Amazon and Ebay. Great products are important BUT a great company like Bestbuy behind it is more important!

Glad they offer this service because things break even the quality things

Love the protection plan!! Enjoy it so much the price of mind protection !! Absolutely must have when purchasing!!

Always easy to exchange broken mouse. .

is in good conditions I recommend it. If low on money this is a bet.

The protection plan for keyboards, mice, headphones, and routers is easy to just go in the store and get a replacement. You just pay the difference and the new protection plan. If the new product is cheaper, you get store credit for it.

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for a quality product. I'm a satisfied customer with this purchase.

I highly recommend purchasing the Geek Squad plan. Worth the money and gives you ease of mind if something happens to one of your items you’ve bought.

Great Quality surround sound. Came in clutch when my headphones got broken.

I love shopping at best buy! THe customer service, geek squad, and employees are always very helpful when it comes to returns, questions, or shopping in general. I have never had any problems returning an item in-store or online, they have always been exchanged for another item or replaced!

I LOVE THE DESIGN OF THE KEYBOARD. MY WORKCOMPUTER DOESN'T ALLOW BLUETOOTH SO THIS WAS JUST WHAT I NEED BECAUSE IT CAME WITH A DONGLE FOR CONNECTION

Thankfully I haven't had to replace this keyboard. But I did buy this geek squad replacement plan. The cool thing about this plan is that I bought it for a small price, and if it stops working they will replace it. I bought this keyboard a while back and I use it daily and it still works like the day i bought it. The keys are smooth.

I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

I’ve had to use my geek squad protection a few times for everything from electronics to computer peripherals to kitchen appliances. I’ve never had a single issue redeeming any of my benefits. It really does bring a sense of security.

This is a good thing to have in case literally ANYTHING happens to your equipment. Life is life and things will happen. Very useful in the long run!!

Geek Squad is always helpful with whatever need i have.

My service was extremely great I went in with a issue to my headset and they were Wuxi’s to help me even allowed me to show up early for my appointment. They were friendly and professional and were able to swap out my headset for a brand new one

any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty