Customer Ratings & Reviews

Personally I think geek squads protection is amazing. I've had multiple devices with it, especially my headsets for gaming. I've had them randomly break or things happen and the service has been nothing but perfect for me.

Geek squad never lets my family down. I am the family tech support guy and I do volunteer to fix machines all around town. When I cannot help due to time or complexity of the issue, I send them to geek squad. They never fail to achieve positive results.

Great everyday keyboard mouse. Sleek and slim and does not get in the way. Very responsive. No backlight though, but I don't need it most of the time.

Quality keyboard! I’ve had it for a couple of years now with no issues!

Hopefully I don’t break anything to use them! I was able to get help quickly and out of the store in a timely manner.

I always opt to purchase the geek squad accidental replacement. You never know when something might go wrong and end up damaging your item, so knowing I have two years guaranteed replacement, it's a comforting worriless thought.

Been preaching this to my friends that they need to buy from best buy and geek squad protection so they can upgrade in the future for a discounted price getting in store credit from an item.

Must have for everything. I will never buy something without it!

It's better to have and not need to need and not have as I like to say. If you buy an item and it craps out in a short period of time after the 30day in store receipt period at least with the protection plan you can still get it repaired or replaced and that saves you extra money from buying another item because of a failure. I have only had to use a warranty once so far and thankful I had it.

Rarely have I had issues with products purchased from Best Buy. On those occasions when I had to use my projection plans to resolve a matter, Best Buy’s service personnel responded quickly to address my need. They have been courteous, prompt and always well prepared. This service is well worth the cost for the return on the investment.

Great value, always good to have a warranty for life's accidents

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

This was purchased for one of my granddaughters to use with her Ipad while at college starting in August of this year. I purchased a apple magic keyboard but she didnt like it so i got her this and she likes it better than the apple product.

Look at what you're purchasing and how much they are asking for this warranty for your product. Some things I buy I am blown away by how inexpensive the warranty is. But yes, warranties are to make money. Shipping out something important and waiting for it to come back sucks too though. Weigh your options.

Sleek look. Buttons look good on them. Just the right size

Love it , had for 4 months now strong . Definitely Would buy again

They were pretty helpful, and I didn’t have to wait much!

I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.

If you’re one of those people that think is just waisted money because you’re always taking good care of your electronics,accidents happen when you less expect and if you don’t have the right protection you’re wrong.