Customer Ratings & Reviews

Hopefully I don’t break anything to use them! I was able to get help quickly and out of the store in a timely manner.

[Employee of bestbuy] This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

Geek squad has always provided me the best service, I’m glad that their service exists.

I never really had to use it but every time I go into Best Buy and speak with anyone in the geek squad always super friendly, super helpful very knowledgeable and great customer service

As of right now I have had a great experience with their protection plan. Only down fall sometimes is the wait in line but other than that it's great. Get it for every electronic I buy, the one time I didn't I broke my screen and no geek squad to help me so if you can afford it buy it. Don't be stingy. You never know.

Need to have this especially if it’s for a teenager.

I haven't had to use it yet because product is brand new but I've used them in previous situations and they are quick to take care of the problem

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

Can never buy anything without that geek squad protection plan!

This keyboard is a great size. Love the light effect and charging glasses for a long time.

I’ll always invest in getting insurance, you never know what might happen!

Just needed a cheap keyboard for our server PC. This definitely held up!

Always helps to have a back up protection. Definitely gives you a peace of mind, for if your items has an issue. I think of all the things I should have gotten a warranty for, but didn’t wanna pay a few bucks more for. Then ended up having to get a new one and pay the full price again. Always get a protection plan.

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

also its always smart to keep insurance because my keyboard has been through a lot and is still hanging on so I can get these books out to my readers. If I need to replace in the future will definitely rebuy the same model and if that's not in stock I will definitely buy the same brand.

Definitely worth the purchase on any product. The Geek Squad protection is always worth it.

Best Buy's protection plans are affordable and easy to use.

The quality on this is beyond what I expected. It was easy to sync to it.