Customer Ratings & Reviews

i bought the protection plan for my Steelseries arctis 7 Headset because even though they are really good, they are still like a mystery box and something might go wrong with them anytime!. 15$ to protect my 164$ headset for 2 years was worth it for me since it also covers normal wear !

I can't truly give you an accurate evaluation. I give them 5 stars so I don't tarnish their service reputation. I have not needed their service yet. I'm confident that if I do they will honor the agreement, or else I would not have purchased it.

Always nice to have protection on your products in case of failure. Have had many products stop working on me and thanks to having geek squad protection I was easily able to bring product into store and have it swapped out.

I don't typically get the replacement service for any product, but the price was greatly reduced due to my accumulated promo and Best Buy certificate points. The wireless Insignia keyboard and mouse bundle is a bargain on its own - especially out-of-box. Still, it's nice to have protection.

I always liked Geek Squad Protection, mainly because your item can break and you can literally bring it into the store and replace it with a new one or they will fix it for you (Depending on the item you're covering). I always say better safe than sorry if you can afford it.

Recommend for anyone buying electronics. You just never know what could happen. Even if you don’t think something will. Better safe to pay a little extra. Then pay double because you had to get a new, tv, controller for game console.

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

I got this for my keyboard purchase and am glad I did, a while ago I had to use the warranty for something else I bought and was sure glad I did. For expensive products I would definitely recommend or things that you plan on having for a long time.

Geek squad product replacement has saved me so much over the years with equipment like controllers, keyboards and monitors. When budgeting for an item, I always include the cost of the Greek Squad replacement plan. Yes it is an upfront expense but over the years, but it is worth it!

THE BEST THING EVER BOUGHT, Found my headphones not working after 1.5 years, brought it back and got it replaced, minimal questions asked, they don't interrogate you like you're committing insurance fraud, which I thought I would be.

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

It is always a gamble: Do you get it and never use it and feel afterwords you wasted the money/ or do you not get it, your tech fails and now your stuck with a paper weight? Well, for me this time around it paid off! Thanks Geek Squad for repairing my tech!

I usually don't purchae warranties on my purchases under $100, the warranty was so reasonably prices I couldn't pass this up and it helped to put my mind at ease if there are any issues. I know that the service is high quality and am not worried if it does need to be fixed.

Great products for computer monitors or gaming monitors or printers. Computers themselves last 3 to 5 years without a lot of hardware intervention and don’t need to have extended coverage as much as the products above.

Geek Squad Warranty Service is just amazing. Its nice to have "peace" of mind knowing that your product is going to last you a long time. I have had nothing but great experiences with the replacement program and I continue to purchase them.

Great service that I highly recommend. I have had with some headphones that I bought but with this service replacement was fast and easy. I would definitely recommend this service.

Was nice to have for peace of mind for expensive TVs. I actually had to use this service for my older LG TV and the geek squad came to the house and replaced the entire screen very quickly. Saved be 2k which would have been more than I paid for the TV.

I love GSP. I get it for almost everything I buy from Best Buy. I often buy the items from Best Buy so I can get GSP on it. I love it even more because when I buy a new tech item, I can use it properly rather than pampering it.

I'm not sure if this was for the waterproof bluetooth speaker or for headphones but we have really utilized the geek squad coverage for headphones and I think getting it for a waterproof speaker makes a lot of sense, also.

I always get protection on all my products i buy from bestbuy, because it just makes sense to do! It may seem pricy for some but its alot cheaper than paying for a new product in a 1.5 years if something happens to break and the factory warranty isnt in play anymore