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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 8,391 reviews
  • Rated 5 out of 5 stars

    ALWAYS Purchase when buying Electronic devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Protection plan for my Bose Speaker. It came in handy when the Speaker wouldn't charge prooerly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was comforting to have and I never had to use it. By the time I needed repair, the time had long expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This add on warranty is great since you dont feel like you are throwing your money away.. You automatically exchanged them for a new pair if your pair stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2Year Replacement Plan Geek Squad 2YR 100-14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy when you're buying an electronic item like the FitbitFitbit Charge HR Heart Rate and Activity Tracker + Sleep Wristband. Just in case anything happens - I can trade it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always glad that we get Geek Squad coverage for our products from Best Buy. The few times we needed them, it really paid off! Peace of mind is worth a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great as if something were to happen to the earbuds, they were replaced. Though they must be intact in some sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must have for all items I purchase from Best Buy because they stand by their products and cover most damages with a replacement or something comparable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you go Geek you can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go Geek and save with this quality service that Best Buy offers. When you buy an item it's great to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Geek Squad the techinal all ways proffessional at all tim and solve all my problems.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    I love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet but it's nice to know I have this coverage in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my antivirus on my lap top and fixed minor issues I had with my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. We appreciate that you took the time to share your feedback with us. We're glad that you had a great experience and hope your laptop continues to perform well. If you need anything else, please reach on out to us!

  • Rated 5 out of 5 stars

    Must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a clumsy guy, so I purchase Geek Squad service for all my expensive products. Knowing that they will always take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for devices such as headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized this for my headsets and it has paid for itself several times over and is a worthwhile value for such devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I love Geek Squad's replacement policy. I purchase Geek Squad with everything. They stand behind their warranty and I've never experienced a problem. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had a problem but my friends speaker never broke and i bought the speaker from them years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a hassle with Geek Squad warranty or support. It’s kinda like have a trained techie in your immediate family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty policy. I've had issues with the product, but best buy is always fast and easy with replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protections nice to have in case something would ever happen to your product I recommend it for all the producys if available

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always smart to buy the replacement guarantee. If anything goes wrong, they'll fix it or replace it for free. It's a lot cheaper than having to buy a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love being able to return a product with geek squad protection. if it can't be fixed automatically get a new product

    I would recommend this to a friend