Customer Ratings & Reviews

As I've said before for the price you pay for the headphones...which will go bad in the 2 yrs it covers them for half the cost of buying a new pair

Geek squad fixed my laptop quickly and efficiently. The expert advice for future purchases was perfect.

Excellent customer service. I do not regret making this purchase. Totally not a ware of money.

Always a great addition to my purchases. It saves me a lot of time and money for any replacement

I bought it the service plan for my blender I never use this but very recommend for any electronic device

its a great plan if you need it. I am so happy that I have the piece of mind that it is here if I need it.

Best geek squad as it give You replacement with no questions asked . Should take with anything above $100.

Best geek squad as it give You replacement with no questions asked . Should take with anything above $100.

fantastic. worth every dime. if yours is perfect, dont need it. not many things now days are perfect.

If you have any problems they’re really good at addressing it and taking care of it so you’re satisfied

My Dad started experiencing audio issues and the agents were able to fix the issue

The response is quick. They are knowledgeable and attentive. Will walk you through your need and will come to your home if necessary!!!

The geek squad are kool. I never had to mount or set up anything for me but theyre helpful at the store

While i love the concept pay for replacement plan you can exchange in store which is good cuz you don’t have to send out wait for etc but shouldn’t have to keep buying a new one each time a product is replaced Like my earbuds for instance I’ve had to return twice cuz they had issues I have to purchase a new plan every time on the new ones if I want them covered so I’ve now bought the plan 3x also when they cash you out they don’t tell if there’s already a manufacturer warranty which I just found out so I’ve wasted all this money for plans and didn’t have to vs other stores they will tell you upon purchase oh there’s already this plan etc

Get the protection. I dropped it and it was still in great condition. The rubber was worn out due to dropping and constant use. It was replaced.

I normally get the Geek squad warranty the more costly item. Never had problems with getting replacement parts or replacement items

I bought this with my Samsung headphones. Got a really good deal. I'm glad to know that if anything happens to my headphones it can be replaced.

I was offered to purchase again the protection plan for this item , can I still do it please advise thanks

I place extended warranty on things I don't want throw away when I use it Best Buy goes above and beyond. Remember to replace if you use it !

I bought the 2 year product for a Fitbit Surge and when the band cracked with no replacement they gave me 100% refund after 18 months. A real value.