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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great warranty must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 yr warranty on jam headphones...turn out needed to use warranty due to defect....best buy replaced w no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphone is broken, I just brought it to BestBuy and exchanged for the new headphone right away. The 2 years Geek Squad Product Replacement is worth the money. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you go Geek you can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go Geek and save with this quality service that Best Buy offers. When you buy an item it's great to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for devices such as headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized this for my headsets and it has paid for itself several times over and is a worthwhile value for such devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad. The service is excellent and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL protection plan is awesome, I’m glad I got it. They we’re easily replaceable in-store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Protection Plan - Relax after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy offers one of the best protection plan for the appliances and electronics purchased through them. I don't forget to buy an extra plan for peace of mind for just few extra bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wireless head phones for our son. Haven't used it yet but never an issue if I have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranties and never use them. But last year I had serious laptop problems and everything was covered under my warranty saved me $500. Worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the speaker going on for years I really love this speaker I use it all the time and it small and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love being able to return a product with geek squad protection. if it can't be fixed automatically get a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad satisfied our issues & concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were very kind & friendly & helped us with all of our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a clumsy guy, so I purchase Geek Squad service for all my expensive products. Knowing that they will always take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty for audio electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to sign up, and easy to submit a claim. Price is worth it for small audio items, that can get damaged or lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Geek Squad the techinal all ways proffessional at all tim and solve all my problems.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my antivirus on my lap top and fixed minor issues I had with my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. We appreciate that you took the time to share your feedback with us. We're glad that you had a great experience and hope your laptop continues to perform well. If you need anything else, please reach on out to us!

  • Rated 5 out of 5 stars

    Great Geek Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a hassle with Geek Squad warranty or support. It’s kinda like have a trained techie in your immediate family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic recommendations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward was amazing at helping me choose the perfect Bluetooth Speaker and and Bluetooth headphones combo in the portable audio section! Thanks Edward! You're the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protections nice to have in case something would ever happen to your product I recommend it for all the producys if available

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great as if something were to happen to the earbuds, they were replaced. Though they must be intact in some sense.

    I would recommend this to a friend