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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 8,391 reviews
  • Rated 5 out of 5 stars

    Warranties are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what it is that you buy from Best Buy, I recommend that you get the geek squad warranty. I have used it on many different products. Just a great thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the protection I’m able to walk in store tell the geek squad it doesn’t work and they help me replace my item. Very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Galaxy Bud+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a product replacement warranty on thing I use everyday like my Samsung Galaxy Bud+ the price is worth it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great as if something were to happen to the earbuds, they were replaced. Though they must be intact in some sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad Product Replacement is great to have if ang thing goes wrong with your product the Geek Squad will try to repaire it.This save time and trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two daughters that wear ear buds and always wearing them out. My wife will take the youngest one to our local BestBuy and get replacements, no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save by the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in very handy. My buds went out one day before the 2 year warranty was about to end. Best to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance is Never a Bad Bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use the replacement for this product but Best Buy is always great insurance for tech that may not last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will never let you down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage for these headphones that I bought lasts for 2 years and was only $5. The coverage gives you brand new headphones not refurbished ones. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is nice to have and gives you the peace of mind that you are protected if your item breaks, I always buy a warranty with my expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Geek Squad the techinal all ways proffessional at all tim and solve all my problems.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves the protection plans get them with anything we buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best their is geek squad is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal I renew every year service is great and just recently had a complete tune-up of my laptop online and the guys did an a 1 job can't recommend it highly enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered my questions well pertaining to my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend support for all electronic items. That being said they have knowledge in the different devices that you may purchase and tell you the specifics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my sister she uses them for the gym & has not made any complaints. They do not fall off easily & are comfortable to have inside ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection plan was the best idea I had in a long time. I simply went to the store and exchanged the defective product for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need to use it yet but I’m sure it will be fine. Nothing like the safety of having your product covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my antivirus on my lap top and fixed minor issues I had with my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. We appreciate that you took the time to share your feedback with us. We're glad that you had a great experience and hope your laptop continues to perform well. If you need anything else, please reach on out to us!

  • Rated 5 out of 5 stars

    A must with any mobile device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself piece of mind, as I just had my Apple Watch screen broken for example and glad to have Geek Squad assist. Best Buy has by far the best Warrenty coverage!

    I would recommend this to a friend