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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 8,391 reviews
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are the best way to protect your investment no matter what the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was awesome and I have used it on several deployments in Iraq and Afghanistan. This is the perfect mission capable product. I love best buy's selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides a good warranty, if any thing happens to the product within reason, not abuse or intentional destruction the warranty is honored without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provided me with a way to return items which failed with no questions asked.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this story with us! We're glad you've had a great experience. We understand life happens and want to help you get back on your feet easily. If you need any help or have questions, please reach on out!

  • Rated 5 out of 5 stars

    Worth It as Future Proofing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one expects their headphones to conk out, but it happens sometimes. This warranty is there to make sure you don't have to suffer too much because of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great idea to purchase this protection and Best Buy is great with having to return items under it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise canceling headphones at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted these for his birthday. He is very happy and they work great. Got a great deal and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making purchasing items easier knowing it will be taken cafe of for whatever amount of time you purchased the coverage for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad service with my computers. It’s definitely worth not having to worry about repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my product still works, its nice to know if the headphone volume goes down or stops working in one ear, that the coverage will get me another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best thing. They will totally replace the product if it malfunctions. If they don't have the same one you can get a newer version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good and everything in stock in Best Buy and customers service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about purchasing the insurance but 10 months later one of the sides of the headphones stopped working and I got a brand new pair without any trouble!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you ask me has saved me a few times from having to pay for something else or to have it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort in knowing that your products will be secured. If it were to get damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but a little overpriced with everything. If it’s not under warranty prepare your wallet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the speakers were great. Also the Best Buy representative took his time to help me and had the patience and knowledge about eat product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve replaced my earbuds 4 times with this plan. The not problem is that after a certain time you have to mail the warranties item to the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how they are always willing to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how accessible they are whenever you had any questions and they are always willing to help with anything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ago was polite. He was able to replace headphones but insisted I couldn’t get a brand new charger with replacement

    No, I would not recommend this to a friend