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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 8,391 reviews
  • Rated 5 out of 5 stars

    SQUAD QUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I SM. VERY HAPPY WITH MY GUARANTEE I am HOPING THIS IS GUARANTEE COVERAGE FOR ANY THAT HAPPENS TO MY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from the Geek Squad as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek Squad to protect my devices or whatever I buy from Best Buy. You can't go wrong with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek Squad to protect my devices or whatever I buy from Best Buy. You can't go wrong with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazingly easy to return a product or get it fixed with geek squad. I buy protection on everything. Glad I did. Now I was able to replace my bluetooth speaker for 67 cents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a smart buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to bring back several items over the past few years and as long as you purchase the warranty and keep your receipt it is an easy return and replacement process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always smart to buy the replacement guarantee. If anything goes wrong, they'll fix it or replace it for free. It's a lot cheaper than having to buy a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds break so easily and I've definitely gotten my money's worth out of this warranty. I'd never buy another pair of earbuds without getting the warranty. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't complain about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the peace of mind that knowing anything happens to my Bose soundsport in ears, i can just bring them back and get a brand new pair no questions... #winning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great as if something were to happen to the earbuds, they were replaced. Though they must be intact in some sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is actually great for anyone who is accident prone, they cover just about everything and honor it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Geek Squad the techinal all ways proffessional at all tim and solve all my problems.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my antivirus on my lap top and fixed minor issues I had with my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. We appreciate that you took the time to share your feedback with us. We're glad that you had a great experience and hope your laptop continues to perform well. If you need anything else, please reach on out to us!

  • Rated 5 out of 5 stars

    Must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a clumsy guy, so I purchase Geek Squad service for all my expensive products. Knowing that they will always take care of me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones with just one flaw...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great when exercising or working out. They provide a great sound quality and the earbuds help to reduce surrounding sound. My only concern is the earbuds become pretty warn out and loose their grip, making them fall off really easily. This can be annoying at times. Besides that these headphones are pretty great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you go Geek you can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go Geek and save with this quality service that Best Buy offers. When you buy an item it's great to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS Purchase when buying Electronic devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Protection plan for my Bose Speaker. It came in handy when the Speaker wouldn't charge prooerly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was comforting to have and I never had to use it. By the time I needed repair, the time had long expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like they are the best at what they do. I think i buy electronics just so they can help me figure them out ... i love the positive attitudes amd helpful tips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product eventually stopped working and so we took it to bestbuy with the 2-year product replacement plan and were able to get a new, working product. There was a little bit of confusion at first seeing that the product was no longer sold by best buy, but bestbuy made it right by us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a hassle with Geek Squad warranty or support. It’s kinda like have a trained techie in your immediate family.

    I would recommend this to a friend