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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 8,391 reviews
  • Rated 4 out of 5 stars

    Have not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it is as good as advertised. I have never bought insurance before. Let us see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what its meant for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really much to say about. It covers what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wait and see!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this plan for my jaybird x3 will see if it is beneficial providing something happens!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need this protection!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this protection for my computer. Wouldn't go without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad make a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents makes a great job, with any kind of device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel is very friendly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Get IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this so you can exchange or refund as necessary

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase for this plan was reasonable and is recommended based on the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i9 have a question and they anwser fast to the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will give you back the money you paid for product towards new product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents working so good to my laptop and installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad product replacement is great I always recommend purchasing the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this but always like the extra protection these plans offer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know if I have a problem the squad will,be there for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind that if my 11 year old has issues with them then it's taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get his always. Good for exchange broken items and stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good returns and situation. Just the wait other than that they’re good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to always purchase this extra protection. Never any questions ask, no hassel.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loved it at first... But don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones when my husband got them for me for Christmas. I wanted some cheap ones to listen to music, he got me these amazing Bluetooth/ wireless headphones. I was in love. And then... Got a new iPhone 3 months after getting the headphones and they wouldn't sync. Took the headphones to geek squad (I bought protection) and they couldn't sync it so they told me to switch them. "Maybe the headphone software is too old for the new phone". Hard to believe. But I switched them and sure enough. They worked. Now, 4 months later I bought myself a Bluetooth enabled laptop and guess what, the headphones won't sync either!! I went to geek squad hoping that they would do some magic but nothing. So now, I'm going to have to pay another replacement fee and get a new pair. Not worth the money if you have to replace them every 3-4 months. Only get them if you aren't getting new technology in 4 years to make them worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    helpful to replace much needed equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good help to keep and replace important equipment that is used daily.

    I would recommend this to a friend