Customer Ratings & Reviews

Didn’t need to use it but it was nice to know it was there

Haven't needed to use it but nice knowing it is there

Great service by the geek squad team, recommended for sure

Very good plan the 2 year replacement for a good brand headphones

Always buy warranty no matter what. Geek squad does its job.

I have not used this protection plan yet but that is always a great thing

I hope it does what they say it in case I damage my LG Earpiece...

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

I purchased a speaker on June 11, 2020 and had to take it back August 25, 2020 because of charging issues. I only purchased Protection because the speaker was expensive and I was encouraged to. When I returned the speaker I was informed that the speaker was discontinued and I would have to take an in store credit minus the $80 Protection plan I purchased. Both the store manager and corporate customer service stated that that has always been the policy for Protection plans. I have purchased many Protection plans over the years and this has not always been the policy. I was encouraged to buy this because I was told if I had issues with my speaker I could just return it and get a new one at anytime during the 2 year coverage as opposed to sending back for warranty repair, which was also 2 yrs. obviously there were issues with this product as it is a new product and in less than 4 months it has been discontinued. I have made purchases of more than $10k in the past 90 days and purchased the Protection plan with every item. I am extremely disappointed with this experience and the response I received from the store as well as customer service. $80 was worth risking a valuable customer I guess.

I hope I never have to use it, but glad I have it in place.

i wouldn't know what to do if i didn't have my protection plan. as much as i have to replace my lg tones it comes in handy. the only thing i do not like is when i go to do my replacement i always have to pay out again.

Electronics are so fragile these days. A must have for the kids.

Came in handy twice already. And I enjoy how it's all electronic

Especially with a portable speaker any accident can happen :-)

My daughter loves to use this one. She says it is easier to use.

This is the best protection plan that I have never had to use.

I have enjoyed the safety of having this product in the past

This is one of the best plan ever I will recommend my family.

Exchanging out is quick and easy. Great coverage for the protection

Geek Squad has me so much!! Thank you!! I will always get it.