Customer Ratings & Reviews

Covid is happening and delaying all of life. I had problems with my $140 Sony headset and Best Buy said that I had to deal with manufacturer that Best Buy does not honor the year warranty. I would have to cash in my Best Buy Protection Plan even though the product was purchased 2 months ago.

Haven't needed to use it yet. Just perchased to be safe

I find out after a few months after buying my geek squad service that if my product is no longer manu fractured that they don't honor the replacement. No one notified me that the headphones were manu facured Geek squad should have sent an email as soon as my policy was no longer useful

I bought a ecplise mp3 player and earbuds and I bought this protection plan for the mp3 player and evidently the sales associate put the protection plan on the ear buds. I don't even know why you would want a protection plan for ear buds. They are not working and this was a complete waste of money.

This is a good geek squad protection replacement plan

Never used this. Have purchased it on a few different devices. Don’t know if it’s worth it.

Geek squad was not available for this particular headset.

Must’ve have with some purchases due to lack of durability.

Must’ve have with some purchases due to lack of durability.

You can buy different company cheaper 1/2 price than buy this

Haven't had a chance to take advantage of this yet so idk yet

Basically useless. I got low quality replacements of equal value to my original price, since what I bought no longer was being sold, but since they were low quality I might as well have not paid for this at all.

Product replacement wasn’t able to be done because I didn’t have my receipt, the device I wanted to get replaced was stolen not even 2 weeks after I bought it from the store and now it’s been more than 2 years and I’m screwed out of a hundred and fifty dollars

I bought this with the headset air buds but they depreciate and you don’t get the full value because you have to pay money into receiving a new set not worth the value for a pair of headphones and paying seven dollars and still have to pay in to get another set

Maybe you may use it maybe not so you take a chance.

Warranty is a big waste of money. Bought on Bluetooth headphones. Son dropped. Called BB. Not covered. I need to purchase accidentally damage insurance. Now headset doesn't work. Less than 2 weeks after buying.

If you have to ise it twice in the first year. It wont cover the full 2 years

I had to replace these head phones three times. And they were still less than par

I made an appointment through Apple to get my AirPods fixed at Best Buy. Only to find out they don't work on AirPods. The rep stated this is a common problem. One would think Apple and Best Buy could solve this problem and not waste any more customers time.

is a waste of money it doesnt cover u all the time and not really worth what you pay for it