Customer Ratings & Reviews

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

I think this is the best warranty service that you have.

Feels good to be protected by a warranty that will cover majority of the things on the television

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

Love the tv. Great picture. Not a fan of off the voice commands but other than that’s it’s great.

My limited interaction with these folks has been good

The price was very cheap for the coverage. It was around $20 for two years.

I all ways get the Geek Squad protection plan for all of my products! Because it never fails as soon as your factory warranty goes out something is going to break. And the Geek Squad plan has never failed to fix or replace the product!

My westinghouse 46" died on me luckily right before 4 yr warranty expired. Used warranty to purchase this cheaper tv, but it's bigger, better quality pic, picks up more free channels with the antennnae and got another 5 yr warranty. Had $150 leftover to finally buy me a keurig 2.0. Very pleased with Best buy warranty program. No need to hang on to receipt, all info stays in your best buy account if you need to use the warranty.

The 5-year Geek Squad protection plan was an excellent investment, and was only a few dollars more than the 3-year plan. This gives assurance that the total investment for our Samsung TV of about 2 thousand dollars is protected.

I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

geek.squad is amazing it saves you money i highly recommend it to a friend.

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

It’s a must have when purchasing a great TV, you will have peace of mind.

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

The protection offered thru geek squad is by far the best electronics protection out there

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

Excellent service. I think anybody should purchase when getting electronics to Best buy

I usually go both ways on insurance type plans, but Best Buy Geek Squad is worth every penny. My tv needed replacement within the time and they literally put the purchase price on a gift card for me to buy the new tv I wanted. A+ for customer service.

Usually recommend the protection plan that Best Buy offers..my last tv went wrong and Best Buy took care of it with no issues just be aware it doesn’t cover physical damage so if the screen cracks it voids the store protection plan