Customer Ratings & Reviews

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

Over all good picture. Does well with gaming. Would recommend.

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

Absolutely love geek squad … highly recommend purchasing

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

Love it. Easily contacted and great customer services.

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

I have always had Geek Squad protection and it always paid for itself with the professional service they provided

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

Its worth it to get but i have not needed to take anything in since we take care of our stuff!

Love geek squad I always get geek swap when I buy a large item from Best Buy

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.