Customer Ratings & Reviews

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

My tv stopped working and got a new one with no issues.

Aqesome tv for the price. Great picture and easy setup.

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

Excellent brightness excellent sound… I love it and I recommend u

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

Hope I never need the the 5 yr warranty, but glad I purchsed it.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

All products with warranty is always good to have if something goes wrong