Customer Ratings & Reviews

I receved a great service abd fix the issue until now works like new

I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

The reversible fan for the window fits perfectly for those hot sexy nights after a cool ahower.

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

Helped with return/ exchange. Gave some piece of mind

Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

My tv starting having issues after about a year and a half they came out and replaced my tv.

I purchase as a gift for my daughter after her tv broke while i was visiting

We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

You must buy the 5 year insurance as a piece os mind

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

Haven't had to use it yet for this product, not had been good for others.

You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

You should always protect your products with a protection plan

Always good to get this if you buy something expensive.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.

Great knowing that if my tv gets damaged I have this. The peace of mind is worth the small price.

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.