Customer Ratings & Reviews

Great communication. Very helpful resolving my issue!

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

So far I thank God I have not had to use the geek squad. I have used them in the past and usually the issue is always taken care of.

I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

I purchased this for my computers and it has come in handy when I had issues with being hacked. The tech team helped me out and the service was good

Yes yes yes it is worth every peny i purchase this for my tv my ty got broke somting happen to it but they paid me the tv back

I rely on them whenever l get into technical difficulty. Everyone is professional and attentive. Great for peace of mind.

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

[Employee of bestbuy] Had to purchase the protection plan just in case of an emergency

Geeksquad protection has never let me down. No hassel with great service.

Great so far. Love it can’t go wrong with this tv!

Geek squad always has great service...always purchase the service.

This TV is a beautiful and modern designed set with exceptional picture quality. I was lucky enough to get an open box item that was in perfect condition.

So far so good because I have not needed yet Thank God but I have had it in the pass and it was good!

NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

Have used Geek Squad before and been very pleased. They did the install for my new 75' TV and were great, yet again.

Hoping I never have to use the Geek Squad protection. Two year plan if something is going to go it's usually within the first 2 years.

Who wouldn't buy additional protection? I've always done it and it has worked for me. For some, it may be a waste of money, but when you need it, people regret it. I rather regret now then later.

I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

I sure do like having this protection. No need yet, but nice to have.