Customer Ratings & Reviews

I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.

Recome thus card 100 % is super practical and easy to use while you maintain your financial info secure great for gift to a loved one. .....,,5

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

Expensive consumer electronics tends to last 10 years and by then you want something more modern, but for a small % of the purchase price, I feel protected against both failure and the cost of a new replacement. You’re call but I do it.

Gotta have protection when buying these to be around childrens of the corns (multiple kids at home) reasonably priced I guess haven’t had the chance to use it yet and I hope I don’t use it but it does give peace of mind.

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.

Great to use especially when tv whent down. They were really easy to reach

so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

The Geek Squad service team arrived on time, were extremely courteous, used masks and shoe liners and did a great job explaining the whole install and how to use my new tv. Tv, tuner and speakers were installed and work great!

I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

I've never had a problem with their protection plans. Amazing customer service, I'd recommend for tvs in particular since sometimes they come wonky from factory.

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

Great service very nice helped me move my tv did a great job assisting me

So happy to have y’all at our disposal thank you so much