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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 30,812 reviews
  • Rated 5 out of 5 stars

    A must with any big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is a nice thing. With protection i can enjoy my TV to the fullest without worrying like a helicopter parent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product purchased from Best Buy. Always got the great price here and variety of selection at this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always like geek squad not just in this review but it everything I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s won to know that your television is protected for the first two years. You can call unlimited times & get your questions answered by a professional. I think that is the coolest thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this protection for all my laptop devices. I’ve had damage to a keyboard, computer crash, multiple chargers go out and cd drive break. Thanks to geek squad I’ve been protected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    For my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind on my new tv just in case get damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great very informative and fast turn around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tcl interface with Roku is easy to manage from the phone app ir remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a laptop that went out in 14 months good thing I put the insurance best buy fixed it at no cost it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my TV installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the extra protection. Hopefully i would need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With A Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy for this 5 year protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a tv again without a protection plan. These tvs are too expensive to fix and not meant last. So knowing that I have five good years of protection is worth the extra money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walked me through to get my tv programmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues with any help with the tv! Really reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my returns! never had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

    I would recommend this to a friend