Customer Ratings & Reviews

5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

Fortunately, I haven't had to use the service to this date. But the added peace of mind I'm experiencing is worth the purchase price knowing that if I have ANY issues, The GEEK SQUAD has my back.

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

The Geek Squad installed my television and sound bar and made all needed adjustments.

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

I purchase Geek Squad coverage for all my major purchases. I had a television that was close to the very end of the coverage - and the TV was literally dying... the Geek Squad came out and did their thing and it was literally like new!

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

Have not had to use it yet but looking forward to using it when I have to

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

Listen here ...LG which stands for Lifes Good is always reliable and time tested. LG has the best manufacturer extended warranty program.

I typically do not purchase warranties. However, the Geek Squad Service program was too good to pass on. Five years is a long period of time for an insurance/warranty program.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.