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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 30,816 reviews
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy this protection for all electronics I purchase. 100% backed as long as you are not at fault. I.E dog knocks over your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed to use it yet for any issues, but good to know we have solid protection if we do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st and, so far only, experience with the Squad was exceptionaslly good. My rep was as honest and forthright as man born of woman can be.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Needed service

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Had to purchase the protection plan just in case of an emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small issue with tv out of the box, call Geek Squad, they were very helpful & made an appointment to come to my house to address issue,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably your best option. They was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought my new tv and took the other one,super easy and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a Samsung product especially a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I an very pleased with the entire experience! Always great kind service and pretty fast:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dons policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this on previous tv wouldn't be without it. I would highly recommend it to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With included damage coverage, it definitely can come in handy and provide peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV connected stream and channels Cleaned up paper wrapping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always so happy to be able to go into see the geek squad or call them on the telephone for help. They have successfully resolved many issues over the years. Glad to have them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kinda pricey, but worth the piece of mind if you have issues with your device they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jason. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Sporty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, outstanding quality and highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, outstanding quality and highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my television up to the second floor of my apartment complex and we’re very personable. I was very pleased with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty Service on the planet! It’s awesone to have a great backing to your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have made a better purchase. Geek Squad is the best. Whenever I reach out to Geek Squad with an issue it is resolved in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought the extra warranty on are T.V just for the future far so good we love it are would buy it again and again thank you best buy

    I would recommend this to a friend