Customer Ratings & Reviews

Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

Make sure you always get protection for your electronics

Make sure you always get protection for your electronics

Great price for 5 yr warranty, covers everything i want.

Good service. Helpful and quick! Would definitely recommend!!

If you don't want to worry about anything you should get this

The purchase of this helped me when I ran into some problems.

The 2 year replacement plan is a great planin case of a problem

Very satisfying I would recommend it to family and friends

great tv for the price, great picture and sound, i love it

This is the best warranty program I ever had on my products

Need a tv for the kit. Went in store this fit in the budget

When spending so much on a TV, this gives us peace of mind.

hope I never need to use them but it good knowing its there

I like the peace of mind of knowing they are there to help.

I have not had to use this service, but I'm happy I have it.

Always a good idea to have protection for items you purchase

Five years . Covered by geek squad. Best coverage in the market.

Geek squad is great and some piece of mind if my kid drops it is nice.

NICE TO KNOW EVERYTHIN G IS COVERED . PEACE OF MIND ..