Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 30,117 reviews
  • Rated 5 out of 5 stars

    Tv purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with all the updated perks and smart TV add ons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection plan..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won't need to use this warranty but wanted to make sure we had it just in case.. I'm so tired of buying stuff they come with a 1 year warranty after the 1 year warranty they fall apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Go Without This Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sleep better at night because I'm protected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this Samsung - 55" Class Q80T Series QLED 4K UHD Smart Tizen TV and wanted to feel extra secure so purchased the 5 year warranty plan. Hope I never have to USE it but if so ok I'm ready! From the past experiences I've had with Geek the SQUAD all went well when they came to my home to Calibrate my TV. They took their time and were very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All electronics needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice I always get protection It really comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider no use, small % rebate to add value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value OLED for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced at full value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bummed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High-quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Easy set up & use too. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for new companies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent A+ and very responsible and respectful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthieu Specq is the best. Very helpful & patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting my TV fixed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Very Helpful. I love the 24/7 support they have. My son threw somthing at my tv but because I have the protection I can get the TV fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for bigger purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed warranty if you don't want to pay annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad hs been very helpful .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy Excellent customer service representative online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

    I would recommend this to a friend