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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 30,423 reviews
  • Rated 5 out of 5 stars

    protection plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy i got the protection plan, not because I've needed it yet, but b/c it makes me feel sure that best buy will be there if something should happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set tv up answered all our questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a lot of questions they answered them. We call them back with other issues and they help us with them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so very helpful and the do not stop until they can fix you problem. I am very thankful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always super helpful and always willing to do anything they can to help out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchase geek squad ins. on all my major purchases at best buy and they are great. Love the fact that they can come to us if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has always been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only ever had to use their service one time, but I was glad I had it when I needed it. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my devices protected by the Geek squad and find the service to be very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to buy a product at BestBuy. Get Geek Squad. It can save all the anxiety and any mishap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use geek squad for anything but it’s nice reassurance knowing there’s someone there if I have any problems. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy i have geek squad protection. Now I’m not scared that anything is going to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my sound bar . Well worth the money to cover two years inhouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed liked a good deal for the price. Haven't had to use the service yet, but peace of mind is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv for real never going back to smaller tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Heart Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember when THEY said, "You can't buy Peace of Mind".... Well they lied lol. You get it at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good having repair coverage if the device malfunctions and has a costly repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this protection plan (and hope not to have to) but it's good to know that Best Buy Geek Squad will come if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always looked at Geek Squad Protection as a no brainer. They respond appropriately and my product can be repaired or replaced with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everything was good with this product I would definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everything was good with this product I would definitely buy it again

    I would recommend this to a friend