Customer Ratings & Reviews

I will always purchase the protection plan from Best Buy. I had a past TV which had an issue and Best Buy honored the plan. I got a new replacement TV. It was easy and they walked me through every step. Very satisfied!!

Absolute must have. In case anything happens to your product, they will take care of it. If you do not get Geek Squad service, you are definitely missing out.

After having the protection plan on a few other purchases I had to have it on the TV. Protection plan makes everything right if you have a problem.

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

Just bought a new Hisense TV and it’s nice to know if any issues arise I’ll be safe for the next 5 years. Peace of mind is definitely worth the extra cost

I always purchase the protection plan on larger items like electronics and appliances and they have been well worth it. No problems on getting them fixed.

The sound and quality exceed my expectations the sound and image quality is great and is the perfect size the only issue is the remote stop working

The new OLED was a big investment and the five year warranty gives us piece of mind should anything go wrong. The Geek Squad has proven to be highly skilled with electronics.

This comes in handy just in case because you never know when you may need it.

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

This is the second time that I have to use my protection plan with Geek, absolutely easy and clear process to make effective the protection plan. I will always recommend them.

Very helpful when needed for all our support when we have issues.

Great peace of mind for new OLED TV. Don't have to worry about burn-in for 5 years.

I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

My daughter’s tv stopped working and it was no problem refunding some money because it couldn’t be fixed.

One of the best warranties for tvs out there. Also covers burn in for OLED’s

Great plan if it breaks lasts a long time and they have varieties.

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

as always... Geek Squad is always very helpful. Just give them a call. I haven't had a problem at all with this TV i boight, just little questions here and here. But I know i am fully covered if something happens to it

Tv looks and sounds great. Very pleased with my purchase.