Customer Ratings & Reviews

Awesome product, great customer service!! I love the quality of the speaker.

Amazing customer service and easy to use. To many times protection plans make it difficult or deny claims. They are knowledgeable and always helpful when needed.

It’s a Best Buy warranty. Peace of mind . If any thing goes wrong Beatbuy has your back

The service that was provided was outstanding. They answered all my questions and they were very polite about it. I love shopping at bestbuy. Thank you.

Great deal. Works better than expected. Easy to install. I have no issues at all. Would recommend

With my purchase of my JBL Party Box the Squad recommended a protection plan for it. I normally don’t for items I purchase thinking the 1 year was Fine. After they asked my plan for it how could I not get? At the ball fields with a bunch kids 9 months out of the year. 4 year plan in place now and covers it all! Thanks!

I recommend the warranty I no hat no problem yes ..

I add the maximum years of geek squad possible on every item I buy from Best Buy. Well worth the price and hassle free exchanges

Always recommend geek squad protection for everything

Excellent I will definitely recommend this to be use I looooooooooooooooveeeeeee it

The agents were extremely knowledgeable about the unit I purchased and provided me with precise details on and about my purchase. My unit was assembled with accuracy and in a timely manner. I was completely satisfied with my whole experience!

I HAD TO RETURN A PRODUCT AFTER ALMOST 4 YEARS AND IF IT WAS NOT FOR THE AMAZING GEEK SQUAD 4 YEAR WARRANTY THEN I WOULD HAVE NOT BEEN ABLE TO RETURN MY PRODUCT. I HIGHLY RECOMMEND THE GEEK SQUAD TO FRIENDS AND FAMILY AND THANK YOU AGAIN GEEK SQUAD.

I really like the GSP. I liked how it worked before in terms of exchanges because it was a bit faster. But all in all I can confidently say that buying the GSP is well worth it. I say it as a customer and Former employee. I brought in a home theater system that I bought like a year ago and they took it in and told me that it would take about a week for inspection. After that I went back to the store after getting an email confirmation about the product and I got a full refund and with that I bought a very decent home theater system.

Geek squad's really quick out of my TV fast and secure

So far so good. . .

Great knowledgeable people, I love to talk to them and compare knowledge.

I purchased this with my soundbar system as a backup because I bought the system at almost half off because it was open box and I didn't want to have to pay full price if something went wrong. A couple years after owning it the wireless surround speaker and subwoofer failed to connect. I brought it in, it was sent to a repair facility in Chicago. Within 3 days of turning it in I received an email that it was not repairable and to go to the store for a new one. The regular sale price had increased since I first bought it but I was still given a brand new replacement at no charge. It was worth every penny!

I will always choose Geek protection. I once had to utilize it and it was pretty straightforward.

I have used Geek Squad Warranties in the past and have them on items now. They always fix or replace with new product or refund.

Also get the geek squad warranty. Never proves me wrong