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Customer reviews

Rating 4.7 out of 5 stars with 3706 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,706 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four years warranty for less than 10$/ year couldnt say no.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good insurance to protect our purchases !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for peace of mind. I would definitely recommend incase something happens after factory warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box soundbar so geeksquad protection is a must. With their hassle-free policy, it's a no-brainer for such a low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to have a good surround sound and this Yamaha is great for the price and perfect for a novice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know if anything happens all I have to do is make a call

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good price for a protection plan

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have the peace of mind knowing my expensive gear is protected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad sent my broken speaker back — total sca

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to know if anything happends in the time frame...your money wont be wasted makes my mind at ease...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first protection plan and wont be my last for the just in case scenario.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the added Geek Squad protection on all my purchases!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best equipment can have problems at times , and knowing there is someone who's got your back gives you a little more peace mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for protection plan since Best Buy only offers the best items on the market. But I got it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just greatful that Best Buy have people wanting to help hands on with purchases will always choose Best Buy and geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks mountted my TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care of my tv and mounted it professionally on the wall

    I would recommend this to a friend