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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3688 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,688 reviews
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There warranty is great they will try to fix it and if they can’t they will give you store credit of the value you spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t put a price on peace of mind! Plus, I’ve had to use this a few times with other purchased items comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Failed 4K LG monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service from Best Buy's Geek Squad department. The technician quickly determined that the monitor had a major failure and it had been flagged as a problem LG product. They were no longer handling that model even though I had just bought it less than 90 days earlier. The tech helped me select a replacement model. There really was only one choice with a higher resolution monitor. It was not 4K but the tech said I would not be able to tell any difference. He was right. The QHD resolution is very good and I can not tell any difference compared with the 4K, but I definitely notice how much better these higher rez monitors are for small font rendering which is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after much research on a lot of sound bars. Looking for Budget friendly and this exceeded my expectations. This thing is loud, powerful and is just what I was looking for and under budget!!! I highly recommend this to anyone looking for a good quality soundbar for a good price!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy set up. Have had no issues during last year and half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have for all the products your purchase at Best Buy. Don’t leave the building without it. Protect your purchases is vital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection - worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-year Geek Squad protection... 10/10 I am not one to normally buy extended service plans, but with electronics I do. I have had to use it in the past and having Best Buy service all of my electronics has paid off. Saved the repair bill and they came to my house to do the fix. 2 years after the fix, still no problems. *Recommend*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swap/repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add that extra piece of mind to know product is back up by the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mawmaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for incase I would have problems with the product I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Viso Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have and issue with best buy excellent products and a very professional staff. Especially when Bravo wasthere i met him when i moved from Miami to Chicago in 2010 ive been shopping there. Ever Since! Mr. Curtis Taylor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is impeccable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I did a review on how phenomenal these guys are and meticulous with the installation of my tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done right by me. I've never had a problem.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yes

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the geeksquad warranties. Makes my life easier in case i have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and answered all my questions plus great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased with soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my husband's soundbar. Good price for how much the soundbar cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never needed to use it so far but If I need it it's their

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said in previous reviews, I am lucky enough to have not needed to use this coverage yet, but I am happy to have it there should I need to utilize it in the future. Geek squad is very knowledgeable and competent in knowing how to fix the problem. Should you need to use them for any issues that arise, I highly recommend getting the extra coverage whether you're purchasing a product for yourself or under your Best Buy business account. I have geek squad coverage for my home products and business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Bose Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, easy setup through an app. I have owned this for a year now with no major issues. Using optical as a connection . Worth every dollar you soend on it if your looking for that upgrade in sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agente mounted my TV and conected it to all my devices

    I would recommend this to a friend