Customer Ratings & Reviews

Glad I chose this product. I got peace of mind by including it in the purchase of my television and my sound system. No regrets so far.

Always get the protection plans on all my items well worth the money and the geek squad is the best.

The Hisense QD7 (50QD7QF) really impressed me. The contrast is crisp, colors are deep, and the brightness is excellent. It’s especially great for gaming—super sharp and responsive. The sound is solid, and the Google TV OS makes streaming easy. I also love the voice control and Alexa support. The picture quality on this Hisense is noticeably better. Great value overall!

Excellent condition even know was open box item was in perfect condition

Can't beat the service. They have replaced TV's and headphones for us at no cost. You can look up coverage via your account. I once had a problem with it and got a call from corporate to sort it out. You don't see that kind of service any more.

Yes well then I had a problem with my tv and they just replaced it at no cost to me

Purchased this 5 year protection to ensure the use of this TV for 5 years. They are not made as well as decades ago.

Great service from Best Buy Geek Squad. Keep up the good work that you’re doing.

It really isn't worth the extra money for the Geek Squad. The tv was so inexpensive that if it tears up, I'll just purchase another one.

Always have an extended warranty. All electric items always break around manufacture warranty which is unfortunate.

It's nice to have the peace of mind that if the new tv has problems we have a go to

The Greek squad was unbelievable. Very friendly. Put my tv up and made sure I was happy with it. Couldn’t ask for a nicer installation

You need to have it, and add it with your items, protection is key

Purchased the 50" version for a bedroom as a secondary TV. I have an LG c1 OLED so was ready for a big difference in quality. (A year or so ago I purchased a budget model and the quality was so bad I returned it to Best Buy to purchase the C1.) The picture quality and sound are outstanding. Much better than I expected. It was packaged and protected very well and was very simple to set-up. Had it up and running in 30 minutes off of wi-fi - no cable - and picture quality and sound were awesome using Prime video, Tubi, YouTube and a few others. I read many reviews on a bunch of TV's and went to a site called RTings to see what they recommended. This Hisense was ranked best in it's class. The only big negative as picture quality at extreme viewing angles - which doesn't impact me in the bedroom - but even that, when viewing from the side didn't seem too bad, I have only had it for a day but hope it continues to perform like this for a long time.

Never buy a product without it. Works really well, easy to use.

I bought an LG OLED and purchased this warranty along with it. If you decide to make a really big purchase, I think its worth it to have the extra security of knowing your still in warranty just incase something happens. However there are a few things I think could be better about this warranty. The warranty should start once your manufacturer warranty ends. So if you pay for a 2 year extension. Your technically only getting an extra year because the warranty starts as soon as you make the purchase

Excellent value for service provided. Will return.

Geek squad protection never lets you down. It’s everything they advertise and more!

Very useful when something goes wrong! Very easy to initiate a claim

This was a perfect way to ensure my items are protected from anything that could possibly happen.