Customer Ratings & Reviews

I like having the opp to have this service when needed

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

Great buy for protection of your electronics a must have

Vizio failed after 4yrs unfortunately. Thankfully the warranty helped me out by getting store credit for my tv so not all is lost. Happy with the service!

We purchased the warranty on our new TV when our old TV started having issues less than 4 years old. The new one started having issues 14 months later, 2 months after the manufacturers warranty expired. The geek squad warranty covered it completely. The only thing is that they don't give you credit for the amount you paid for the TV they give you the amount it's currently worth. But still well worth it.

The price was a deciding factor for me. Good product for price.

We picked up our tv. We always buy service. On our tv. The men always come out and work on our tv when we call. If it can't be. Fix they replace it. They are very professional when they come out. I would tell everyone to buy service on there products. I buy it on all my large merchandise.service

I feel that the geek squad is better than any warranty. Just contact them and your issue is handled quickly.

If you need help getting it to your house they will bring it and hook it up if you need them to.The protection plan is my favorite part of the geek squad.

Important service that I rely on for protecting my purchase.

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

The Geek Squad did a thorough job of analyzing my TV’s odd behavior and recommended a replacement TV. I called the next day and they set up an appointment for a home visit. They were on time and very knowledgeable.

My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.

No like to expensive and illustration educational purpose

The squad delivered my new tv and removed my old tv. They adjusted all the settings and most importantly showed me how to make adjustments.

Better to be safe than sorry. Five year warranty for peace of mind.