Customer Ratings & Reviews

Havent needed it yet but i feel good having it in case i do.

I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

Geek Squad is fantastic very organized and pretty professional at what needs to get ✅

I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

It's a great feeling knowing that I'm covered no matter what happens.

I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

Best warranty for electronics! Feel much safer with the Geeksquad.

I needed them to connect our new tv to our sound system. They were quite knowledgeable, very effective and great to work with.

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

Good option if you need to use the service to service electronics

hope to never have to use them for no reason to to

I feel that the geek squad is better than any warranty. Just contact them and your issue is handled quickly.

I bought this warranty with an open box tv and ended up not using it because I returned the tv because it was a bad tv. My thoughts on the protection are good though. Especially when you buy gaming systems for kids. I didn't repurchase the warranty because the tv I ended up buying cost more than what I purchased the protection and the insignia tv for.

I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.