Customer Ratings & Reviews

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

These guys were friendly, knowledgeable, and respectful

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

I wont buy anything from best buy without this amazing service

Very good very nice merry Christmas to all and all a good time

Great price for two years of protection. Seems worth it to me.

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

It is good to know that our tv is covered if there is a problem and they come to us.

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Great service didn’t take long at all to get the extended warranty really helpful

Always a great idea to keep some handy folks around!

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

You can count on Best Buy Geek Squad Warranty. Always there for you!

The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .