Customer Ratings & Reviews

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Excellent services for all us I recommend it for all of friends

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

This service makes me feel safe with my tv and my purchase

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

Decent price for the protection coverage for 2 years.

Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

This is worth every dollar and I'm sure if the service is needed they will come through for us.

Good tv for the cost. Picture and sound good quality and easy to hang.

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

I recommend everyone to get a warranty on any big television

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

We always get the purchase protection if available. It’s a no brainer

So far I’ve had no problems with anything I bought I will definitely be shopping at Best Buy again

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch