Customer Ratings & Reviews

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

Affordable price for extra protection is a no brainer!

I love getting the service contracts because you never know. I haven't used it yet, but I have received discounts and great benefits. I highly recommend it!

Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

I purchased the 5 year geek protection for the peace of mind on my first ever big screen smart tv purchase. I hope that I we never have to use it, but 5 years of protection and support is so worth it if we ever do!

I purchased the 5-year plan for my open box 43" LG 4K television. always buy the additional warranty because I believe that you can never have too much protection.

GREAT PEICE OF MIND ESPECIALLY IF YOU ARE BUYING A 70 INCH PLUS. HELPFULL JUST IN CASE SOMETHING GOES WRONG. I HATE DEALING WITH MANUFACTURERS WARRANTY.

Sometimes its hard to find products that you really like. I am so glad to have found this one.

How could I not protect my investment? Truly a great value, definitely a no brainier! This is my bedroom tv, I watch it daily as I get ready for the day!

I bought this because it was cheap enough if I had to replace it I wouldn't have to pay a lot.

I purchased a new Vizio TV and added the 5-Year protection plan for peace of mind. For the minimal cost I feel this is a great added value from Best Buy.

Always protest your purchases with a warranty it’s best to cover in the event of something happening

Our tv stoped working and we were able to get a replacement. Very easy process

I feel safe watching movies with my 65inches TV due to this protection. I love it.

It is good to have someone to ask questions about products so you will know what’s going on with the product. All Geek Squad members I dealt with were knowledgeable.

Better to have it and not need it, then need it and not have it.

Great service. Peace of mind. It may sound expensive but the service is great. Once you take it after that you just need to call and everything is free.

The agents fixed my computer and fixed it fast. Explained everything in plain English so I could understand it, not computer talk. And was safe about it

I always get extended warranties. Have only had to contact Geek Squad a couple of times for minor things I couldn't figure out. Well worth the few dollars extra for the assurance problems will be handled.

Bought the 2-year Standard Geek Squad Protection for my Insignia 39" Smart TV with Roku. Haven't needed to use the service yet so no 5 stars. I read reviews from others and they were pleased with service.