Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 30,799 reviews
  • Rated 5 out of 5 stars

    Guiles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t afford “not” to get this protection plan. I would never make a large dollar purchase amount without it. It’s always worked for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up was fast and easy. Best warranty program out there. No hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say you can't go wrong with ensuring your TV or equipments specially for the price they sell you the insurance is completely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say you can't go wrong with ensuring your TV or equipments specially for the price they sell you the insurance is completely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. They know what they are doing will always go to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership and can bring in up to 3 computers for repairs. Sometimes i have to bring it in more than once but at least i have the service and can count on that without paying another cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearly explained our warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful to answer our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always good for electronics. It’s a no brained when purchasing an electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful in every aspect, always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but great to have just in case. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can out quick to check out my tv. Called and the next day they were here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad necessary?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated paying for insurance, but couldn't walk not having that coverage to be able to walk in and drop off at BB instead of sending to the manufacturer. Hope I never need it, but peace of mind is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as an insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the great service and I definitely recommend shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

    I would recommend this to a friend