Customer Ratings & Reviews

Did not need to use protection since I purchased product. 3 stars due to not having used service, so average is all I can say up too this point. Until future use of protection on other items, will get a more accurate review.

I was given a brand new Fitbit Alta with no questions asked.

We rarely purchase extra protection for our purchases but with the expense of the TV we bought, it was a good price to have a backup plan in case of failure.

The price on the warranty was good compared to other places

Cheap peice of mind to protect product ,fast service ,

I haven't had to use the protection plam for my TV as of right now, but it's never a bad idea to make sure you have a protection plan that goes beyond the manufacture warranty

What can I say best picture quality and size for a affordable price.

always a good idea to have warranty on any thing you buy

Yv is good for the price i paid and the brand i received

I have not shopped at Best Buy for years and can honestly say I do not miss it. Poor customer service, Hassle to get a price match, and Geek Squad Protection is a joke. Good news is I got this protection for a steal for a price matched TV that the store did not want to match. Will definitely take my business elsewhere and cancel the my best buy membership that was only purchased to get an extended return period because the standard 14 days is a joke. Brick and mortar tech stores will eventually all go under, Best Buy is on that path.

Gave a 3 necause I just bought it. Hope I dont need it on a samsung product. Better safe then sorry when a tv is that much. Some people pay insurance on their phone monthly for more money.

I purchased the extended warranty for peace of mind.

Helps making sure if something does happen can be fixed

Protection is always good. Hopefully I dont brake it

I think it was a great buy. Hopefully we will not need it.

I love my tv. We bought it open boxed and have no complaints.....

Good terms and conditions, i recomend to read throughly

Just in case TV stops working during the first 2 years.

I brought the 2 year plan for my 55" Tashiba smart TV on 5-16 -2021 in store at Best Buy. Add the 2 year plan also, and ask "what do the 2 year plan cover" and the reply was "all damages" from the sales representatives. I had a accident fall trying to mount the Tv to tbe wall and damaged the scree. Call Best Buy and they told me the protection plan doesn't apply. Cancer the 2 year plan.

A NIGHTMARE! TV was shipped to me cracked - Best buy did not have any available for shipping so I drove the cracked TV 90 min each way to replace. I get home and get a email that someone cancelled my 5 year plan and replaced it with a 2 year. I have talked to over 10 people on the phone and have have them open two separate cases (whatever that means) and NO ONE can make that 2 year plan back into the 5 year plan I purchased. So FRUSTRATING to deal with, as no one can help and you can't talk to anyone above lever 1. Buy stuff form ANYWHERE else and save your self the frustration! Also love how the phone agents hand up on you when they like.