Customer Ratings & Reviews

Great price for amount of time of service I'm getting it for.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

[Employee of bestbuy] Geek squad gets the job done!!! No other geeks I want touching my electronics!

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Excellent tv , would get it again. Quality is verry nice

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

Excellent Nice tv Picture quality excellent . Recommended

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Would not be without Greer Squad Service. I feel confident that they will help me with my technological concern or break down with my devices

Replacing 18 month old TV that went irreversibly to black screen.

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

Helping with tv and ect had no problems with no warranty here

Fantastic job everything was level and mounted correctly

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

Havent really used this as i have had no probkems with my product