Customer Ratings & Reviews

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

The warranty is good to have and the geek squad does a great job with answering questions. The price of the warranty as a good price

For a little extra we went with the geek squad protection for extra security just in case something were to go wrong after the manufacture warranty runs out.

There’s a large lack of pride in the way companies develop technology these days. I buy geek squad with everything to ensure I have options in the future

The agents were very helpful in setting up and connecting my huge and big TV.

Great tv, it is very clear and i love it on the wall.

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

Because of a previous experience with a TV I bought I decided to purchases an extended warrant for its replacement.

Haven’t had any issues with any help with the tv! Really reliable

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

As a Best Buy customer I’m very happy and impressed to have the option to purchase a two year Geek squad protection for a reasonable low price.

Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!

Awesome job and great customer service. I will definitely be back

[Employee of bestbuy] Great TV! Really enjoy the quality vs price point.

This TV is a beautiful and modern designed set with exceptional picture quality. I was lucky enough to get an open box item that was in perfect condition.

I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

By buying the 5 year Protection on a TV, You have peace of mine that no matter what happen to it, that it wii be repaired.

5-Year Standard Geek Squad Protection-Always get Geek Squad Protection on your devices. Well worth it. Great Service, great people to help ya.