Customer Ratings & Reviews

I almost always take out the 5 year Geek Squad Coverage especially on large products.

I haven't had to use Geek Squad yet for my television but I have used them before and they are always helpful with all your needs.

I can’t tell people enough how invaluable this service is. They are always professional, on time and very knowledgeable.

Can’t go wrong with a 5 year protection plan. Unlimited repairs within the 5 years. Be at ease knowing Best Buy has got you covered.

Always very helpful and usually on time for appointments.

Best Buy truly has the best TV warranty on the market. If you're buying an OLED, be sure to add this as well for burn-in security!

Got this service in case of any issues whatsoever with it

I think it’s really good you offer warranties with all your items so it gives people the opportunity to keep their product safe

Can't believe what all it covers we have a toddler and the guy said they would even replace the remote if it went missing like everything else in my house seems to!

I had an issue with my sons laptop and took it to them. They took care of my issue quickly. They are very good at what they do.

Never had to use it, but it is good insurance in case you need it. After spending $2000. For a TV this purchase was a good investment.

Purchased this with the new 85” Samsung TV. Hopefully we will never use it but Best Buy stands behind there products they sell.

If you’re NOT tech savvy, you MUST have a program and techs who can help!! Never an issue!! Thorough!! Fast!! Value for your dollar!!

Best investment I could've made. Last tv went out after 3 years ( LG TV ) and with protection got $530 off my new 75 in Samsung.

Great to have just in case anything happens to your products. Haven't had to use but gives ya the peace of mind if you need to.

It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

i love this geek squad service... they are always fast and efficient with my time, solving all of my problems. highly recommended for anyone!

No worries for 5 years! Better safe than sorry. I just hope my device can survive way past the insurance.

This was the best investment I have ever made. The resolution is amazing and Roku TV included!? Need I say more? Highly recommend to everyone. Did I mention it was affordable too?