Customer Ratings & Reviews

Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices. This is a good product.

Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

I love Geek Squad’s FAST AND EFFICIENT SERVICE!!!!

Haven't used it yet so I really can't say anything about it. My dad has it and they've helped him lot's of times. This is why I got it

Had to get coverage for my new Oled tv purchase & the price was fair.

Best service. Thanks Best buy for my happiness!!!!

When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!

i have not purchased geek squad warranties before. i really regretted it was such a hassel to go through the manafacture warranty. i will never do that again. always go through geek squad. saves you time and money.

I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

Purchased the 5 year extended coverage plan to give me peace of mind coverage for my new Toshiba tv. With electronic items, you never really know when they might fail.

Great value and peace of mind for the money. Easy to set up. NOT easy to manage the subscription.

No one truly appreciates a Geek Squad Warranty until you have a problem and have just a factory warranty. With this, no need to save original packaging. Replaces your electronic with a New Unit!

I an very pleased with the entire experience! Always great kind service and pretty fast:)

had this on previous tv wouldn't be without it. I would highly recommend it to everybody.

Have not had to use the Geek Squad yet - but knowing they are available for issues and questions as I learn about SMART TV's is mind-easing.

Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+

Bestbuy has an excellent track record when u make a warranty request. I havea piece of mind knowing that this company will back its product!

Always purchase with any major electronic purchase. Have used it many times, and gotten my money back completely on two different occasions.

So far I haven't had to use it, but just having it takes quite a bit of load of my mind, if anything would to happen to my TV.