Customer Ratings & Reviews

Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

Did not have to use it yet. Hopefully that I don’t

I had an agent come to help with some dead pixels on my TV. He was polite and efficient, giving me all of the advice I need before ultimately replacing the product. Highly recommend for peace of mind!

Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

My review of this service is positive. They helped repair (resolve) an issue with the screen even after my moving it and having that piece of mind when purchasing a $5K TV is important. I know all of the reviews tell you that the geek squad protection is a scam and just a way for the store to line their pockets, but when you spend this much on a TV it is worth it and much easier than going though manufacturers warrenty. If I had listened to the critics then I would be without a working Tv right now

Great coverage for small money on a large item that can quickly become unreplacable .

The Geek Squad always saves the day and fixes things right away

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

Haven’t had to use but it’s nice knowing they have my back if anything happens!

very good deal-its good when at if your tv goes out and it doesnt work basically you get a new tv

Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

Have used this service several times for my computers and have had great success in resolving my issues that I have had with them. Using the remote service was great as I did not have to take my lab top in and wait for days before getting it back as the problem was able to be resolved remotely. Service is well worth the cost if you only use it a couple times.

Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!

Comes in handy when ya need it would get again in the future.

Very nice plan it's a good investment for my TV it's always good to buy a plan

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

Always great experience and service, appointments always in time