Customer Ratings & Reviews

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

Don’t wish to say nothing about this…………………………,…….

Definitely a must for any appliance. Good service and easy to call for assistance.

Buying extra warranty always gives piece of mind . They replaced a washer for me before.

Always great help when something goes wrong and easier fixing than by myself lol

Bought a new 75"tv and thought it would be in my best interest to get.

After having my 70" Hisense for only 2 years and it went out i decided to get the extra coverage. Although i feel Samsung is a quality product i feel safer with the extended coverage.

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

Excellent professional and polite would definitely do this again.

This little tv is great for a guest room. You can download any channel app and log in or purchase.

Best custom service, I love buying my home electronics from this store

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

Best buy was AWESOME! My 85" TV died after 3 years, and Best Buy was GREAT to deal with on the replacement.

Glad we bought it last time. More than paid for itself

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

I liked the 50 inch display and audio quality. Got this one for $419 which wasn’t a good deal for Blackfriday. Kept looking and found similar Samsung 4K UHD with HDR 58 inch for $449 which was a great deal for Cyber Monday. I didn’t find much difference between 6 series and 7 series. So replaced this one with 58 inch 6 series which was a really great deal for me. I loved playing ps4 games in this bigger screen.

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

Sure it may cost a little extra, but you get extra time on your warranty... No brainer

It was an easy transaction. I went to the store with a printed sheet of the TV I want it. The salesperson only had to look on line and ordered it for me.