Customer Ratings & Reviews

Great people great service answered all my questions

Great service helped wirh my return and loaded my tv in my car

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Thank for the extra service very helpful when needed

I got it for a 5 year extended warranty, I feel more protected

The guys were great!! I do have a question I forgot to ask. Can the solar remote be replaced with a battery remote? 2. Can I buy a solar remote that is bigger? Would appreciate if Matt or Jaime could answer those questions.

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

Yes, indeed get it because if something breaks down that you purchased after the manufacturer warranty this one kicks in and let’s be honest you know it’s gonna break down. Highly recommend.

Having the geek squad one click or call away is very reassuring!

Bought the 5 year plan easy purchase. Good TV yeah

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

Definitely a must for big purchases for the peace of mind

Seemed like an excellent offer to protect and investment like this TV.

Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

Highly recommend taking policy out on flatscreen purchases that are several hundred dollars or more...may not need to use the contract but gives you piece of mind. If sets break repair costs are inevitably high so contract is with it. Had to use mine a month before the 5 year expired and it was honored. Set fixed and good as new. Worth the money.

if you buy oled and qd oled like me u need this! they cover dead pixels and burn in enough said is a no brained decision u will have dead pixels and it will come in handy

Always a needed purchase. Just in case. I love the Geek Squad!

I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.

With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

It's a great feeling knowing that I'm covered no matter what happens.