Customer Ratings & Reviews

After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.

I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

The additional insurance is always good to protect your purchase specially, if it’s a large one

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

I am glad that i paid for this 2yr warranty,never know

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

Amazing people. Great service. They fixed my 2 year old laptop in a day.

Best purchase I have ever made! Three years after buying a new TV, it broke and could not be fixed. I was able to get a brand new, and bigger TV for free! I, of course, renewed my 5 yr plan, though I hope the new TV lasts me a lobg time!

I installed the tv my self the geek squad just delivered it

I got this protection plan for my tv and glad I am covered for 5 yesrs. Geek squad alway make things easier without all the hassle.

Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

Tv is working well woth a great picture. Love the google format and all the channels it provides

They really help to save my laptop the glass was broke . They repaired in a timely manner

If they cover like the last warranty plan, I'll be happy (if I need it)

I’ve had the geek squad before it’s a great plan. Anything over $25 I usually put a plan on. You never know I’m gonna happen and they’re always good when you need something.

Protection protection protection people please get the protection plans when buying these valuable items, it is very worth it

Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!