Customer Ratings & Reviews

This is the best service ever. I'm so glad someone created this.

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

Got the warranty for a deal of a TV. Hoping that if my TV breaks out of the manufacture warranty this will save me some money.

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

Helpe set up smart tv to my new receiver ove the phone.

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

Sharp quality and large screen size, for a small price.

I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

Good offer got this as pack with TCL tv, it was very good.

Can not beat bestbuy tv warranty better than factory warranty bestbuy covers burn in. So forget Costco Walmart, sams ..bestbuy is place to purchase oled tv

The warranty is a good option but the product could have been better

Bought a protection plan and so far great customer service

Love the coverage on my computer so glad I don’t have to worry about it if it breaks

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

Best customer services، easy , efficient, worth it ,100%

I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!