Customer Ratings & Reviews

Came in on time and two people dropped off the tv. Very nice.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Television works fine and I am satisfied with the performance.

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

I love the geej squade they have fix laptops and answered many questions. I recommend them.

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

This Lenovo monitor is the clearest monitor I have used. I will purchase another one for my home.

Haven't usedbut bought just in case.Last Tv died after a few years wanted coverage just in case.